WhatsApp for Customer Service – A Evolutionary Step or Revolutionary Leap? The rapid advancement of digital technology has changed the way businesses interact with their customers. Among the latest trends in customer service is the integration of WhatsApp, a popular messaging app, to...
What in the ChatGPT? Unveiling AI’s Potential in Business AI is all around us. It’s on all of our social media feeds, office and dinner party conversations with new apps, new acronyms and new promises being made daily. So, is this the great technology innovation of our lifetime? We...
Discover the Reason Smart Businesses Are Shifting AI Strategies from In-House Development Teams to Specialised AI Partners No human being would entrust their general practitioner to perform open-heart surgery. There is a clear and objective mismatch in expertise, much like asking a general...
Don’t Let Customers Slip Away – These Proven Retention Strategies Work Like a Charm! The true mark of a thriving enterprise lies not just in its ability to attract customers but in its capacity to retain them. A loyal customer is a business’s invaluable asset, contributin...
Insurance Sector Thrilled by Astonishing Retention Strategy Leading to Collection Success In the insurance industry, the spotlight has shifted to a transformative customer retention strategy that not only thrills insurance companies but also yields exceptional results in premium collecti...
Transforming Debt Collection Using AI Chatbots To Redefine Financial Service Strategies Ever wondered if debt collection could be effortless? AI chatbots hold the key. Financial executives face daunting challenges in this regard. Explore how AI chatbots tackle these challenges and reshape ...
An Insurance Execs’ Guide To Using AI for Customer Retention and Business Growth In the insurance world, boosting customer retention by just 5% can mean a huge 95% jump in profits due to the life-time value of the retained customer. Yet, insurance company leaders are up against a big...
Unlock the Power of AI to Reduce Customer Churn in South African Insurance Imagine a world where a 5% reduction in customer churn could boost profits by up to 95%. In the highly competitive South African insurance market, this is not just a possibility, but a reality being shaped by Artifi...
Transforming South Africa’s Insurance Landscape with the Power of AI Chatbots The South African insurance landscape is undergoing a radical transformation, propelled by digital innovation. Central to this transformation is the advent of AI chatbots, which are redefining customer inte...
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