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Latest Blog articles.

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Blog articles

21 September 2023

AI Chatbots Alone Aren’t the Answer: Discover What Truly Drives Success

In an era of digital transformation, creating a chatbot is no longer a monumental task. The market is awash with drag-and-drop software tools that enable even those with limited tech know-how to cobble together a functional chatbot. However, equating the …

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Blog articles

18 September 2023

Navigating Digital Transformation: Outsourcing vs In-house Implementation

In today’s dynamic business landscape, digital transformation is not just beneficial—it’s essential. The pivotal decision for companies revolves around the best approach: outsourcing or internal implementation. Below, we offer a detailed side-by-side comparison to guide your choice taking into account …

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Blog articles

7 September 2023

How Conversational AI Can Solve the Uncontactable Leads Crisis in Insurance

With an industry-average lead contact rate ranging from 30-40%, insurance companies are grappling with an escalating issue of Not Taken Ups (NTUs). Data substantiates that the more time it takes to establish initial contact, the greater the probability that a …

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Blog articles

29 August 2023

Drowning in Dead-End Leads? Discover the AI Route to Precision Targeting

Navigating through countless leads to find a handful that might bear fruit is a pain many businesses know all too well. For decision-makers, this challenge doesn’t just drain resources; it hits hard at agent morale and budgeting. Did you know …

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Blog articles

22 August 2023

Decoding the Buzz: The 10 Most Pressing Questions on AI in Financial Services Answered!

In the dynamic arena of financial services, artificial intelligence isn’t the future – it’s the present. Yet, with rapid advancements come vital questions. If you’ve ever wondered how AI can transform financial interactions, you’re not alone. Here, we unpack the …

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Blog articles

16 August 2023

Revolutionising Global Call Centers: Boosting Call Centre Efficiency with AI Chatbots

In the ever-evolving realm of global business, call centers are undergoing a seismic transformation, all thanks to the emergence of AI-driven chatbots. Let’s explore the 8 pivotal advantages that these intelligent bots bring to call centers worldwide, emphasising call center …

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Blog articles

7 August 2023

Breaking Barriers: Empowering Women in Tech

The world of technology is constantly evolving, shaping the way we live and work. However, despite remarkable progress, there remains a significant gender gap in the tech industry. This blog article explores the barriers women face in the tech sector …

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Blog articles

25 July 2023

Elevating Financial Services Customer Support: The Power of GPT Technology in WhatsApp’s Business API

In the fast-paced world of financial services, providing exceptional customer support is essential for building trust, loyalty, and maintaining a competitive edge. The WhatsApp Business API has proven to be a powerful tool for providing effortless 24/7 customer support. Now, …

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Blog articles

21 July 2023

Enhancing Customer Retention & Loyalty in Financial Services with WhatsApp Business API

Providing exceptional customer service in today’s highly competitive financial services landscape is crucial for fostering loyalty among customers. Studies show that increasing client retention by just 5% can increase profits by as much as 95% (Bain & Company). The integration …

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Blog articles

13 July 2023

Unveiling the Future: 7 Game-Changing Trends in Financial Services and AI for 2023

The combination of financial services and artificial intelligence (AI) has been revolutionising the way we manage and interact with money. As we step into the future, it’s crucial to explore the latest trends that are reshaping the financial landscape. AI …

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