Conversational commerce combines conversational AI with the ability to process payments via a number of channels. For instance, mobile payment processing apps, EFT and bank card payments over USSD, and WhatsApp, among others. Conversational commerce solutions aim to improve customer engage...
SMEs are the lifeblood of South Africa’s economy and also the most at risk. This sector represents more than 98% of businesses, employs between 50 to 60% of the country’s workforce across all industries, and is responsible for a quarter of job growth in the private sector. ...
South Africa’s leading payment solution provider, Pay@, has announced its partnership with FCB.ai, a global technology company specialising in conversational Artificial Intelligence (AI) solutions. Together, they are developing a first-of-its-kind payment solution for the South African m...
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