FCB.ai took third place for the BCX Digital Innovation Awards 2020. The announcement was made at the prestigious Sunday Times Top 100 Companies Awards via live stream.
Written by: Cindy Matungulu
Date: 29 November 2022
Using conversational AI to manage and improve debt collection techniques
Debt collection practices have evolved tremendously in the last few decades with the advent of digitalisation and technological aids. This debt collection software helps collection agencies and individual creditors manage debt recovery with better efficiency. Any business with a credit ...
Written by: FCB.ai
Date: 23 November 2022
How Conversational AI can increase customer retention in your business
The cost of acquiring new customers is significantly higher than the cost of retaining existing customers. This is why it is imperative that customer retention strategies are prioritised within your business. What exactly is customer retention? Customer retention refers to ...