Powerful AI Conversations Simplified Success

Enhance your business operations with our advanced AI chatbot solutions. Streamline and automate your workflows while boosting customer engagement with our proven AI chat technologies for optimal efficiency.

Transformative AI Chat Solutions for Every Conversation

Revitalise and optimise customer interactions across acquisition & onboarding, service, retention, and debt recovery stages. FCB.ai addresses key insurance and travel industry challenges to make customer engagements more personalised and effective.

Customer Acquisition & Digital Onboarding

Qualified hot leads & streamlined digital onboarding (with eKYC) for a seamless prospect conversion experience.

Enhanced Customer Service & Retention

Engagements meticulously designed to elevate customer retention rates and significantly enhance brand loyalty.

Automated, Efficient Debt Recovery

Automated and secure debt collection methods that significantly bolster recovery rates and reduce operating costs.

Valued Client Partnerships

FCB.ai has serviced over 1-million monthly users* spanning across 50 clients in 10 markets across the globe.

Conversational AI Experts Driving Business Excellence

Blending service excellence with cutting-edge AI chatbot features, and decades of industry knowledge, our solutions yield outstanding results. Enjoy the benefits of expert service consultants and unmatched tech support, while you sit back and watch the magic happen.

Boosting ROI by aligning commercial structures directly with business objectives, ensuring overall success and profitability

We thrive on building long-term strategic consultation partnerships beyond technological solutions.

Conversational AI With Remarkable Capabilities

Unveiling Cutting-Edge Features

Engage with your diverse customer-base using our AI chatbot’s multi-language capability to improve user experience through personalised conversation and service.

Save costs for your customers by offering them a zero-rated (data-free) experience. (relevant only to South Africa).

Make your chatbot solution more dynamic by offering voicebot capabilities and improving customer experience.

Speed up your onboarding processes by offering your customers the ability to sign documents and policies anytime, anywhere.

Create personalised videos, GIFs, carousels and more within your chatbots to educate, or showcase product features and benefits.


Why Us

Choose Us for Unparalleled Excellence

Industry-Leading Experience: Benefit from our deep knowledge and understanding of the financial services and insurance sector.

Effortless Compatibility

Our chatbot solutions seamlessly integrate with your existing systems and workflows.

Dedicated Support

Access a team of highly qualified AI chat consultants and dedicated customer success managers.

Proven Track Record

Trust in our history of successful implementation of conversational AI and satisfied clients.

Data Security Assurance

Rest easy knowing your sensitive financial data is protected by robust security measures.

Voices of Innovation: Client Praises