Harnessing the Power of AI Chatbots on WhatsApp for Customer Retention in Finance Providing exceptional customer service in today’s highly competitive financial services landscape is crucial for fostering loyalty among customers. Studies show that increasing client retention by just 5% c...
Future-Forward AI Trends in Financial Services The combination of financial services and artificial intelligence (AI) has been revolutionising the way we manage and interact with money. As we step into the future, it’s crucial to explore the latest AI trends that are reshaping the fi...
AI driven debt collection solution and its benefits Debt Collection can be a time-consuming and difficult task for any organisation. However, with the advent of AI-driven debt collection solutions like SmartCollect, the process can become much more efficient and effective. In this article,...
Sharq Insurance L.L.C, the general insurance company owned by Doha Bank, has received the “Digital Transformation of The Year Qatar 2023 – Insurance Sector” Award from the Global Business Review Magazine. The award comes in recognition of the company’s digital solutions, quality of...
Elevating Customer Loyalty Strategies in the Competitive Insurance Landscape In today’s competitive insurance landscape, customer loyalty has become a critical focus for insurance providers. To meet the evolving expectations of customers and build long-term relationships, insurers ar...
The Dominance of WhatsApp Business API in Engagement, Efficiency, and Cost Savings In the fast-paced world of financial services, decision makers are constantly on the lookout for tools that enhance engagement, increase efficiency, and cut costs. The WhatsApp Business API emerges as a powe...
Enhancing Customer Retention Strategies with Conversational AI Solutions Conversational AI, also known as chatbots or virtual assistants, is revolutionising the way businesses interact with their customers. These intelligent bots use natural language processing (NLP) and machine learning a...
Exploring Debt Collection methods – AI Collection bot vs Traditional Approaches Debt collection has long been a challenging and time-consuming aspect of the financial world. Traditional methods, such as phone calls, letters, and personal visits, often struggle to efficiently recover ...
The Imperative of a Robust Customer Retention Solution with Conversational AI Personalisation In the contemporary fiercely competitive market, securing a robust customer retention solution is paramount for businesses aiming to maintain relevance and ensure sustained profitability. It’...
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